Technical Document Management (TDM)

Product Data Management (PDM)

Product Lifecycle Management (PLM)

Technical Support

Should you have a technical question or query that you would like to log with our Technical Support Team, please use the following contacts:

T: 0845 872 5566
F: 0870 051 8690
E: technical@d2m3.com

Before contacting Technical Support, please gather as much information and details about your question, query or issue as this will help us provide a timely response. Required details would include:

  • Operating System incl. version and service packs
  • Software being used along with version and service packs installed
  • Hardware specifications incl. processor, memory, graphics card and driver version
  • Any error messages or warnings in full

Remote Assistance

If you need a quick solution to a technical problem? With live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.

Type the code you received from your representative and click 'Connect' button to proceed.

Your name:
type the 9 digit number:

By entering a code above you are consenting to allow us access to your computer system. It is your responsibility to ensure that allowing this access does not contravene any information security policy you may have in place.

Resources
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